1. Purpose and acceptance
Access to ikelo.pro requires compliance with these terms. Subscription activation also requires acceptance of the proposal, order form or specific terms provided before commitment.
2. Pre-contract information
Public pages describe Ikelo without forming a binding offer by themselves. Scope, price, taxes, options, start date and payment terms are specified before subscription. The user can review and correct supplied information before confirmation.
3. Accounts and access
The establishment appoints users and assigns appropriate roles. Each user protects credentials, uses an individual account and promptly reports suspected compromise. Actions made through an account are attributed to its holder until an incident is reported.
4. Establishment responsibilities
The establishment is responsible for the lawfulness of data it enters, information given to clients or patients, user settings, suitable retention and its communications. It must not use Ikelo as a medical record or enter sensitive data without an appropriate framework.
5. Authorized use
Users must not bypass access controls, test vulnerabilities without authorization, disrupt the service, send unlawful or unsolicited content, impersonate another person, extract data in bulk or infringe third-party rights.
6. Service, maintenance and changes
IKELO TECHNOLOGIES provides the service with due care and may perform maintenance, fixes or changes required for security and continuity. Material changes affecting subscribed scope are documented. Absolute availability cannot be guaranteed.
7. Communications and third parties
SMS, WhatsApp, email and real-time services depend on enabled channels, supplied details and third-party providers. Delivery may be delayed or rejected by an operator. The establishment remains responsible for content, recipients and required consent.
8. Prices, payment and taxes
Applicable prices are those in the accepted proposal. Optional communications and services are billed separately when not included. Online payments may be processed by Paystack or a provider identified before payment. Applicable taxes and fees are shown before confirmation.
9. Intellectual property
IKELO TECHNOLOGIES retains rights in the software, brand, interfaces, documentation and improvements. The subscription grants a limited, non-exclusive, non-transferable right of use for the subscribed period. The establishment retains ownership of its content and data.
10. Suspension, termination and return
Access may be limited where necessary for a security risk, unlawful use, non-payment or serious breach. At contract end, export, return and deletion follow the proposal and applicable data-processing agreement.
11. Liability and force majeure
Each party is responsible for direct damage caused by its breach under the agreement and law. IKELO TECHNOLOGIES is not responsible for incorrect customer settings, inaccurate customer-entered information, out-of-scope use or force majeure. Nothing limits liability that cannot lawfully be limited.
12. Law, disputes and amendments
Ivorian law applies. The parties first seek an amicable solution. Otherwise, disputes fall within the jurisdiction determined by applicable rules. A new version may be published; material subscription changes are notified to the customer.